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 Provide advice on foodSithfab024 rto resources  Stage 2: Includes: A self assessment kit for candidates to assess their skills and knowledge

09/Jun/2022: Supersedes and is equivalent to SITHFAB203 - Prepare and serve non-alcoholic beverages • Equivalent •Unit updated to meet the Standards for Training Packages. Resource fees are for consumables you use in your course e. Search for: At least three units from Group C must be selected for award of the Certificate III in Tourism (Marine Tourism). Refill glasses during service, with minimal disruption to customers. Prepare and. Mutual Agreement to End a Tenancy (PDF, 539 KB) (June-22) Use this form when both parties agree to end a tenancy. Explore ; Templates Features ; Solutions . SITHFAB024* Prepare and serve non-alcoholic beverages . BOOK FREE DEMO. Find out morePre-order now available. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We providPrepare non-alcoholic beverages. 3. 2. Operate and monitor cellar systems. Operate and monitor cellar systems. enquiries@rtolearningmaterials. This hospitality course will include a mix of self-paced, theory, and practical study and a number of units that can be completed online. Special Sale - Get 65% off on all RTO Resources! Buy now Request Free Sample 1800 266 160 info@caqa. paint, internet etc. Our unit class activities books support your learners to understand the underpinning knowledge of the training package brand of beverage or ingredient. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (MarSITHFAB024* Prepare and serve non-alcoholic beverages . Didasko Online. 00 $227. It requires the ability to select ingredients and equipment and to use a range of methods to make and present drinks. Blogs; Classifieds; Contact;. Your new SITHFAB021 Provide responsible service of alcohol RTO learning resources bundle comes complete with the following:’. View details for RTO code 41056: 3Bridges Community Limited: Visit the 3Bridges Community Limited website (external link) 0409563739 : Current: View details for RTO code 22604: A. SITHFAB028. Tags : Halloween Sale, Pre-order, RPL Kit (U), SIT. 4. 4. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (MarOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. This connection protects your sensitive data. 4. 2. SITXFSA006. SITHFAB024* Prepare and serve non-alcoholic beverages: Elective Coming 2023: SITHFAB025* Prepare and serve. This unit describes the performance outcomes, skills and knowledge required to prepare and serve a range of teas, non-espresso coffees and other non-alcoholic beverages. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. Edu Learning. Plug-and-play compatibility with most in-demand LMS platforms. Select and prepare appropriate service-ware. TAFE International Western Australia (TIWA) is the Registered Training Organisation (RTO) and Commonwealth Register of Institutions and. . CAQA Digital. 1. 50. 1. SITHFAB026* Provide room service . This connection protects your sensitive data. Your SITHFAB024 RTO training materials include: Learner Resources; Learner Assessment Workbook; Assessor Assessment Workbook; Trainer Manual; PowerPoint. CAQA Courses. This unit applies to any hospitality organisation that serves espresso coffee beverages, including cafes, restaurants, bars, clubs, function and event venues. PowerPoint presentation The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment. This unit applies to any hospitality organisation that serves espresso coffee beverages, including cafes, restaurants, bars, clubs, function and event venues. Title:Our learner guides contain everything you need to begin training your learners. Can be used to. The unit applies to any hospitality organisation that operates a. 50 Sale Tax. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. Our assessment resources contain everything you need to begin assessing your learners. We provide all . edu. SITHFAB030 Prepare and serve cocktails. Students will develop management and leadership skills in areas such as marketing, human resources, business planning and financial control. Use hygienic practices for food safety. CAQA Systems. Customer service and selling skills are found in other units. This is a one-off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. SITHFAB024 - Prepare and serve non-alcoholic beverages SITHFAB025 - Prepare and serve espresso coffee. com. Our learner resources contain everything you need to begin training your learners. OUR COURSES. BSBSUS211. In order to achieve this, we have. SITHFAB024 Prepare and serve non-alcoholic beverages. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. SITHFAB024: Prepare and serve non-alcoholic beverages: E M PL SA SITHFAB024 Prepare and serve non-alcoholic beverages LEARNING ACTIVITY WORKBOOK (TRAINER) Learning Activity Booklet (Trainer) Precision RTO Resources Level 13, 269 Wickham St, Fortitude Valley 4006 Email: [email protected] Sale - Get 65% off RTO Resources! 1800 266 160 info@caqa. About Precision RTO Resources . Participate in sustainable work practices. SITHFAB026* Provide room service . All learning and assessment resources are available for purchase at CAQA online stores and from third-party resellers. SITHFAB029* Conduct a product tasting for alcoholic beverages . Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF. When a landlord or tenant has seriously. Business; Early Childhood & Care; Hospitality;Our learner resources contain everything you need to begin training your learners. Career Calling Jobs. SITHFAB026* Provide room service. Home /Identify customer preferences and take orders. Extract and monitor quality of espresso. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Units Units taught in this course. Didasko Learning Resources is now more than half way through the release of units for the new SIT Release 2. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received. This connection protects your sensitive data. SITHFAB029* Conduct a product tasting for alcoholic beverages . Provide responsible. Editable, Quality Resources. 3. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. 1. 험헡헥헢헟 험헡헥헢헟 험헡헥헢헟! ퟵퟬퟬ-ퟴퟯퟮퟰퟵ 헦혁헮혁헲헺헲헻혁 헼헳 헔혁혁헮헶헻헺헲헻혁 헶헻 헪헼헿헸. SITHFAB025* Prepare and serve espresso coffee. 0 online. Tamp ground coffee to make even and level cake. Food and Beverage SITHFAB021 Provide responsible service of alcohol SITHFAB022 Clean and tidy bar areas SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso. Your RTO training materials package will address the latest regulation, technology, and techniques in the industry and will support your RTO in delivering the latest SITHFAB023 Operate A Bar unit!Premier provider of quality RTO training resources . Premier provider of quality RTO training resources . CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. 3. 5 years) Work placement hours can be continued beyond the face to face sessions but is required for completion of the qualification and SACE credits. Business; Early Childhood & Care; Hospitality;Preparation of coffee beverages using other methods is covered in SITHFAB024 Prepare and serve non-alcoholic beverages. Can be used to easily and quickly set up online training. 3. SITHFAB024 Prepare and serve non-alcoholic beverages Elective SITHFAB025 Prepare and serve espresso coffee Elective SITXFIN007 Process financial transactions Elective Course Materials. This connection protects your sensitive data. Pre-order now available. Our assessment resources contain everything you need to begin assessing your learners. Pre-order now available. Application. Looking For SITHFAB024 Learner Resource v1. This unit applies to any hospitality organisation that serves coffee, tea and other non-alcoholic beverages, including cafes, restaurants, bars, clubs, and function and event venues. Trainer Manual includes answers to the learning. CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. GET FREE SAMPLE. The Advanced Diploma of Hospitality Management reflects the role of highly skilled senior operators within the industry who use a broad range of hospitality skills combined with managerial skills and industry knowledge. CAQA Resources. 1. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. SITHFAB026* Provide room service . Provide advice on food. SITHFAB027* Serve food and beverage . 1. 2. paint, internet etc. 2. com. ABN: 11 159 782 073 | ACN: 159 782 073. Our talent members are inclined towards developing only the top-quality VET Resources, RTO Training Resources, and other RTO materials for Certificate I up to the Graduate Diploma. 1300 554 100. Any combination of electives that meets the above rules… Continue reading SIT20122 –. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received. SITHFAB029* Conduct a product tasting for alcoholic beverages . Home / WooCommerce Products. SITHFAB024 Prepare and serve non-alcoholic beverages. Tamp ground coffee to make even and level cake. Share it: Description. The VET Sector. Minimise waste to maximise profitability of beverages produced. Minimise waste to maximise profitability of beverages produced. This connection protects your sensitive data. The class activities book also collects detailed information that can be used to improve instruction. CAQA Digital. This unit describes the performance outcomes, skills and knowledge required to prepare and serve a range of teas, non-espresso coffees and other non-alcoholic beverages. SITHFAB029* Conduct a product tasting for alcoholic beverages . SITHFAB030* Prepare and serve cocktails. Training Resources Group's SITHFAB024 Assessor Assessment Pack v1. 3. 60 (the. Can help track and demonstrate the volume of learning – a useful feature during audits!HTML5/SCORM compliant SIT40621 e-learning resources. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. SITHFAB024 - Prepare and serve non-alcoholic beverages (Release 1) Summary Usage recommendation: Current Mapping: Release Status: Current Releases: Companion volumes: Unit of competency Companion Volume implementation guides are found in VETNet Assessment requirements Companion Volume implementation guides are found in VETNet Delivery: See full list on 360rto. 1. RTO Code: 41104 / CRICOS Provider Code: 04118J. This connection protects your sensitive data. com. SITHFAB024 Prepare and serve non-alcoholic beverages Elective SITHFAB025 Prepare and serve espresso coffee Elective SITHCCC024 Prepare simple dishes Elective Course Materials. Career Calling Jobs. Extract and monitor quality of espresso. SITHFAB024: Prepare and serve non-alcoholic beverages: SITHFAB036: Provide advice on food: SITHFAB027: Serve food and beverage: SITXFIN007: Process financial transactions: SITHFAB022: Clean and tidy bar areasResource fees are for consumables you use in your course e. Our program uses a combination of face-to-face classroom learning, practical hands-on classes in our training facility, and online resources and activities to enhance the learning experience. Food Safety . Search for:SITHFAB024* Prepare and serve non-alcoholic beverages . CAQA Recruitment. Can help track and demonstrate the volume of learning – a useful feature during audits!Premier provider of quality RTO training resources . 1. SITHFAB026* Provide room service . Food Safety SITHIND005 Use hygienic practices for hospitality service SITHFAB021 Provide responsible service of alcohol SITHFAB024 Prepare and serve non-alcoholic beverages. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received. SITHFAB024: Prepare and serve non-alcoholic beverages: SITHFAB025: Prepare and serve espresso coffee: SITXFSA006: Participate in safe food handling practices: SITXFSA007:CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. This unit describes the performance outcomes, skills and knowledge required to prepare and serve a range of teas, non-espresso coffees and other non-alcoholic beverages. Our SIT30622 training materials include: Resources for 6 core units. Our learner resources contain everything you need to begin training your learners. Preparation of coffee beverages using other methods is covered in SITHFAB024 Prepare and serve non-alcoholic beverages. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. Halloween Sale - Get 65% off on all RTO Resources! Buy now Request Free Sample 1800 266 160 info@caqa. Where appropriate, request and obtain acceptable proof of age prior to sale or service. SITHFAB025* Prepare and serve espresso coffee . HTML5/SCORM compliant SIT20322 e-learning resources. SITHFAB031* Provide advice on beers,. SITHFAB024 Prepare and serve non-alcoholic beverages. Our lePrecision RTO Resources’ new SIT20322 RTO training materials package will help you get quality outcomes for your students, meet compliance requirements, and produce graduates who have up-to-date and competitive knowledge and skills in the industry. Edu Learning. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. Your SITHFAB024 RTO training materials include: Learner Resources; Learner Assessment Workbook; Assessor Assessment Workbook; Trainer Manual; PowerPoint Presentations; Access to Simulated Business; In addition to these great training tools, your SITHFAB024 training resource package is fully editable and has an unlimited digital student licence! Your SITHFAB024 training package comes with a mapping tool to help you find and demonstrate where unit requirements are assessed in the RTO training resources. Pre-order now available. 1. 140: SITHFAB028 Operate and monitor cellar systems 20 SITHFAB029 Conduct a product tasting for alcoholic beverages 40 SITHFAB030 Prepare and serve. PJM performs an assessment of resource adequacy each year for an eleven-year future period. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. Check quantities and quality of food items and restock where necessary. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We providOur unit class activities books support your learners to understand the underpinning knowledge of the training package. Competency conversation kit for candidates to demonstrate. Our learner resources contain everything you need to begin training your learners. Learner Resource – provide tons of information and learning content to help prepare your students for assessment. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received. SITHFAB024 Prepare and serve non-alcoholic beverages;. This is a one-off. 3. The RPL Kits are written for each qualification and. Our self-study guide supports your learners in understanding the underpinning knowledge of the training package. SITXFSA007* Transport and store food. Australian Institute of Accreditation Pty Ltd RTO: 45009 ; Delacroy Training RTO: 32267;. Check all flipbooks from Training Resources Group. Our learner and assessment resources contain everything you need to begin training and assessing your learners. 4. Operate and monitor cellar systems. Register or sign in; 0. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. Can be used to easily and quickly set up online training. We provide all documents to you in MicrosOur learner resources contain everything you need to begin training your learners. Engaging course content, narration of the course materials, and interactive elements. Add to cart. CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. Not applicable. SITHFAB026* Provide room service . SITHFAB002 Provide responsible service of alcohol Date this document was generated: 4 March 2023 Approved Page 4 of 5 © Commonwealth of Australia, 2023 SkillsIQThese SIT40422 RTO resources go through a comprehensive development process including validation and subject matter expert review before delivery to you. SITHFAB024- Prepare and serve non-alcoholic beverages. SITXINV006* Receive, store and maintain stock. SITHFAB028. 1. All pages, content, credit card, and transaction information is protected by the same level of security used by banks. RTO: 31246 CRICOS: 02746G ABN: 68 105823309. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF. Home /Our unit class activities books support your learners to understand the underpinning knowledge of the training package. SITHFAB026* Provide room service . Explore ; Templates ; Digital Sales. Industries. Our SIT40422 RTO and TAFE materials include:. Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. Tamp ground coffee to make even and level cake. Review menu or product list and recipes to determine preparation requirements for simple dishes. SITHFAB024* Prepare and serve non-alcoholic beverages. CAQA Systems. RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity. Food Safety . 3. SITHFAB025* Prepare and serve espresso coffee . 3. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received. 00. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received. 0 Qualifications. 00 $ 227. SITHFAB025* Prepare and serve espresso coffee. SITHFAB024* Prepare and serve non-alcoholic beverages: Elective: SITHFAB025* Prepare and serve espresso coffee: Elective: SITHFAB030* Prepare and serve cocktails:CAQA Resources uses a 256-bit SSL certificate to establish a secure encrypted connection between your computer and their servers. Can be used to easily and quickly set up online training. SITHFAB024 Prepare and serve non-alcoholic beverages;. Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training staFERC in late 2017 terminated the proposed fast-start resource pricing rule in response to requests to allow for individual RTO flexibility, and instead opened three investigations into whether PJM, NYISO, and SPP should amend their tariffs to allow fast-start resources to set the price with greater frequency and expand the range of costs. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry n their aptitude and experience. You’ll also be able to print or upload these training resources to your Learning Management System (LMS) for. au 1-800-266-160. Landlord notice to end tenancy. These SIT20322 RTO resources were made to help your RTO deliver only the best training experience. It does not include making espresso coffee beverages. RTO: 31246 CRICOS: 02746G ABN: 68 105823309. Halloween Sale - Get 65% off RTO Resources! 1800 266 160 info@caqa. 5. 4. Can be used to easily and quickly set up online training. SITHFAB027* Serve food and beverage. Choose from the elective units listed below to tailor your training needs. SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso. RTO Training Materials For Sale. Blogs; Classifieds; Contact; Home / Resources / RPL Kit / RPL Kit-SITHFAB024 Prepare and serve non-alcoholic beverages. 1. 2. GET FREE SAMPLE. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry nMaterials and Resources All workbooks, assessments, equipment, facilities and resources to complete the qualification. Human Resources. SITHFAB024* Prepare and serve non-alcoholic beverages. These SITHFAB024 RTO materials are being developed by Precision RTO Resources. Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. SITHFAB024: Prepare and serve non-alcoholic beverages: SITHIND005: Use. Get training and assessment resources to enable your RTO and TAFE to deliver top industry SIT30622 TAFE and RTO resources and training experiences. If you need access to the latest SIT30622 Certificate III in Hospitality learning materials, Didasko is here to help. With our SIT30921 RTO and TAFE resources, you can deliver quality training and help your learners acquire competencies essential to pursue careers in catering and related industries. Training Resources Group's SITHFAB025 Learning Activity Booklet v1. Provide responsible service of alcohol SITHFAB022 Clean and tidy bar areas SITHFAB025 Prepare and serve espresso coffee SITHFAB024 Prepare and serve non-alcoholic beverages. SIT20322 Certificate II in Hospitality Date this document was generated: 11 June 2022 Approved Page 3 of 5 © Commonwealth of Australia, 2022 SkillsIQCAQA Resources. HTML5/SCORM compliant SIT60322 e-learning resources. SITHFAB025* Prepare and serve espresso coffee . 00. The class activities book also collects detailed information that can beSITHFAB024 - Prepare and serve non-alcoholic beverages SITHFAB025 - Prepare and serve espresso coffee. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF. 1. Tamp ground coffee to make even and level cake. Our Story; Our Expertise. Check quantities and quality of food items and restock where necessary. 4. PowerPoint Presentation. SITHFAB024: Prepare and serve non-alcoholic beverages: SITHIND006:. Our learner resources contain everything you need to begin training your learners. SITHFAB024 - Prepare and serve non-alcoholic beverages SITHFAB025 - Prepare and serve espresso coffee. Our assessment resources contain everything you need to begin assessing your learners. 3. It can be obtained be face-to-face or online from an approved Registered Training Organisation (RTO). Editable, Compliant. Student Resources; Contact; SIT50422 – Domestic – Diploma of Hospitality Management Trinh Do 2023-04-17T15:00:24+10:00. Select and prepare appropriate service-ware. HTML5/SCORM compliant SITHFAB025 e-learning resources. Edu Learning. Author: Cameron Created Date:Qualifications list Requirements for SIT20122 – Certificate II in Tourism 11 units 5 core units 6 elective units, consisting of: 3 units from Group A 3 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course. 00 $52. Follow the principles of responsible service of alcohol. Your search for RTOs with the training component SITHFAB024 currently in scope and notified delivery in has returned 466 records. This. Precision RTO Resources (PRR), in collaboration with Compliant Learning Resources, presents the comprehensive SIT40621 Certificate IV in Catering Management training resources. 00 $52. OUR COURSES. Our learner resources contain everything you need to begin training your learners. Get SIT40422 RTO and TAFE resources to help your RTO or TAFE ensure results when working with your aspiring learners. Didasko’s learning resources can help your learners become hospitality professionals. Prepare and serve non-alcoholic beverages. Where a training program is designed for delivery by an RTO, the RTO will specify the length of the training program according to the delivery strategies and/or curriculum resources chosen. Select correct filter basket and clean, dry and dose it with required amount of ground coffee. In order to achieve this, we have. You'll learn a broad range of concepts and skills such as business operations, finance management, human resources and service quality, preparing you to enter a management position. Bring your work, get some help, and build your study confidence. SITHFAB024. SIRXOSM002. Operate and monitor cellar systems. This connection protects your sensitive data. (RTO. This connection protects your sensitive data. Pre-order now available. Register or sign in; 0 Items $ 0. the RTO will specify the length of the training program according to the delivery strategies and/or curriculum resources chosen. Order the SITHFAB021 RTO materials now! Buy RTO Resources now and get a massive discount! Prices will go up once the RTO resources for sale get completed. Short Courses Australia | RTO #41261 | ACN #605 690 971| Page | 6 RES SITHFAB004 v2020. Our learner resources include: Learner Guide. You pay this fee to your college at enrolment. Extract and monitor quality of espresso. SITHFAB027* Serve food and beverage . However, for the purposes of the HSC, VET courses must be described in terms of their indicative hours. The self-study guide contains references and links for students to read additional. Resources . Select and prepare appropriate service-ware. CRICOS. Follow the principles of responsible service of alcohol. SITHFAB027* Serve food and beverage. . 4. Precision RTO Resources’ SIT20122 RTO materials include detailed, informative, and up-to-date learner resources which will be critical for your students’ success in the course. The VET Sector. T. $ $ 227. Self-Study Guide-SITHFAB024 Prepare and serve non-alcoholic beverages. 50 Add to cart Share it: Description Our learner guides contain everything you need to begin training your learners. Toggle Navigation. Toggle Navigation. 4. Sale. 7. 2. This connection protects your sensitive data. Tenancy Laws and Regulations. Mapping Notes Date; Is superseded by and equivalent to SITHFAB024 - Prepare and serve non-alcoholic beverages: Minor changes to KE and AC. Our SIT20322 training resources include: Identify customer preferences and take orders.